FAQ

Here are some questions that we frequently get asked. If you would still like to ask us anything, please email us, use our chat box or contact form on our website.

Q: why is there only a 10am timeslot?

A: *The 10am booking slot is just to confirm your booking for a full day - please disregard the time. Once you've booked we discuss the timings with you, we normally set up 2 hours before your ceremony then collect the next morning

Q: How long is the hire for?

A: All our packages are a full day hire, when we say full day, we mean full day! We set up your chosen package 2 hours before your ceremony begins, then collect the next morning.

Q: How much is the deposit?

A: To sequre your booking, there is a non refundable deposit of £25 to be paid. This then secures your date and the packages you have chosen. The remaining balance will then be due 7 days before your date.

Q: What happens once I've paid my deposit?

A: Your date is now booked in, we will confirm all the details you have supplied with a confirmation email.

Q: Are there any additional charges?

A: The only additional charge to your package price is a additional mileage charge if your venue is further than 15 miles of NP26. An additional charge of £4 per 5 miles which will be invoiced after your booking and due 7 days before your date.